Meet the Leaders

Business Center Leadership Team

Stephanie Williams, Team Leader
210-323-3322 [email protected]

Casei Baxley, Team Leader
830-822-0594 [email protected]

Venus Monique, Office Manager
830-624-2400 [email protected]

2024 Associate Leadership Council

Jan Boyle | 210-863-1253 | As an agent who works full time in the industry and who's an expert in this local area, I bring a wealth of knowledge and expertise about buying and selling real estate in New Braunfels and the surrounding areas. I have lived on Lake Dunlap in New Braunfels for 25 years with my husband and our two children. It's not the same everywhere, so you need someone you can trust for up-to-date information. I am eager to serve you! My philosophy is to go above and beyond your expectations to help you find your dream home or to help you sell your existing home. I believe hard work, communication, developing relationships, and attention to detail are the key components to a successful outcome. I would love to help you!

Suzanne Kuntz | (210) 861-2920 | I truly love helping people buy and sell Real Estate. It is a joy to meet people, get to know them and be involved in a very important part of their life. I have lived in San Antonio and Garden Ridge and have made so many great friends. Currently my home is in New Braunfels on beautiful Lake Dunlap with my wonderful husband and daughter. I enjoy living on the lake and all of the activities that are associated with life on the water. I do my best to stay fit and try to keep up with a very active teenager. I look forward to being your friend in Real Estate.

Shelby Renfeld | 916-521-5832 | My family & I fell in love with the Texas Hill Country on the first day we arrived! We knew that this was going to be our forever home & are actively recruiting our own friends and family to join us here! Exploring Hill Country and getting to know the local "goings on" is a passion of mine and I look forward to sharing it with you too! I believe not only in helping you find your forever home or selling your existing home, but also in developing lifelong relationships with my clients. I would love to partner with you and help you navigate the home buying or selling process. My promise to you is that I will always go above and beyond to meet your expectations!

Pam Smartt | 830-237-1358 | I have lived in the New Braunfels/San Antonio area for over forty years. With a strong faith and supportive family I am dedicated to giving back to my community both personally & professionally. Outside of real estate, I devote much of my time to activities supporting education and the students in the New Braunfels schools. I have been involved with the New Braunfels ISD Education Foundation since 2009 and currently serve as the VP of Special Events. I am active in both of my boys’ schools, serving on various committees including the PTA and the New Braunfels High School Band Boosters. Go Unicorns! I have served on the New Braunfels Canyon Lake Association of Realtors (NBCLAR) Board of Directors, the NBCLAR Governmental Affairs Committee, the Hill Country Chapter Women’s Council of Realtors, the NBCLAR Texas Real Estate Political Action Committee, and the NBCLAR Scholarship Committee. I also serve on the Keller Williams Heritage Associate Leadership Council.

Eric Johnson (210) 328-9449 | Eric grew up in a family of successful Realtors and following a 22-year career in the US Air Force joined the family profession. He knew Keller Williams was the company to work for because after 12 moves during his military career the best experience always involved a Keller Williams agent. Eric is the team leader of the Guidon Home Group. His team specializes in partnering with clients to find ideal solutions and ease the transition associated with relocation. Eric is the Realtor of choice if you are looking to buy, sell, rent, or invest in residential real estate in the Greater San Antonio area. He also provides exceptional relocation assistance and will find you a great Realtor anywhere your life will be taking you. He takes time to listen to your needs, clearly explains the home buying and selling processes, and seeks the best outcomes for all his clients. Eric teams with you to remove stress, ease your transition, and support you throughout the home buying process. He provides world-class customer service! Let Eric "Guide You Home!" When Eric is not assisting clients, he can be found supporting local youth sports leagues as a coach, official, and fan. Eric’s and his wife, Lisa, a recently retired US Army Nurse, have 3 children and make their home in New Braunfels.

Drake Carter | (361) 720-0340 | Hi there! I'm Drake, your TX REALTOR®. My wife, Michelle, and I have a passion for working with families who have real estate questions in the South/Central TX area. We have connections to experts in various parts of the real estate transaction from lenders to title companies to inspectors. We work together to create a smooth transaction for you as you prepare to move into your new home or sell your existing residence. We do all of this with confidence, passion and a friendly smile along the way. Our family looks forward to working with yours!

KELLER WILLIAMS ALC | BUILT FOR AGENTS BY AGENTS
The Keller Williams ALC or Agent Leadership Council is made up of the top 20% of agents in each office. This dynamic ‘board of directors’ is actively involved in the leadership decisions that make the office more productive and profitable. Their roles are to inspire, motivate, participate and listen. By having input from these associates, each office can tailor their strategies to thrive in all stages of the market.

KELLER WILLIAMS ALC MEETINGS – WHAT HAPPENS?
Meetings take place monthly and all agents in the office are encouraged to attend to offer their advice and/or suggestions. The following criteria is discussed at each meeting:

Develop policies and guidelines for the office (market center)
Discuss concerns they may have regarding how business is being handled
Set standards in the market center
Resolve any problems that have arisen
Mastermind strategies to support and grow the current office business plan
Be protectors of the company culture

Another role of the agent leadership council is to be of assistance to associates in the office. New agents have lots of questions and who better to answer them than the agents who have been there and know how to handle certain situations. Also, since these ALC members are active in selling real estate, they are available to be shadowed by newer agents. There’s nothing better than watching a seasoned pro generate new business.
All agents have a say in how this company is run. They are treated as business partners rather than a number. This gives agents a true passion for making sure Keller Williams is the best place to run a real estate business.